Concierge inquiry · Dates
Tell us
what you
need.
A stay, a wedding, a board retreat, or the whole estate. Send the shape of it and the concierge team will build the first reply.
Request
The first reply should feel like it came from someone who read carefully.
Share the dates if you know them, the guest count if you have one, and the type of stay you are considering. If the plan is still soft, write the mood instead.
- Concierge
- concierge@pandorahotel.example
- Private estate
- private@pandorahotel.example
The terrace · Morning notes before the first reply
What happens next
A human reply, then a tighter plan.
Within one day
The concierge confirms availability, minimums, and any obvious fit issues before you spend time on a long plan.
Within three days
Events and buyouts receive a first working proposal with rooms, meals, timings, and a clear budget envelope.
Before deposit
You can hold dates for 72 hours while travel advisors, planners, or internal stakeholders review the outline.